HPC Outdoor Gas Fire Pit Warranty Information

Hearth Products Controls Company warranties product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale or shipment from HPC.The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. Please refer to the Warranty Chart below for warranty periods.

Our warranty does not cover items that have been damaged by over heating, modification, abuse, improper storage, installation, or maintenance. This warranty excludes claims for incidental or consequential damage and indirectcollateral expenses arising from product defects or warranty recovery. Appliances manufactured by HPC including CSA Certified models, cannot be altered or modified in any way.

Electrical Components & Gas Valves
Residential Use
3 Years
Commercial Use
1 Year
Pilot Assembly
Residential Use
2 Years
Commercial Use
1 Year
Stainless Steel Components
Residential Use
5 Years
Commercial Use
6 Months
Outdoor Log Sets
Residential Use
5 Years
Commercial Use
5 Years

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