HPC Outdoor Gas Fire Pit Warranty Information

Hearth Products Controls Company warranties product against manufacturing defects that prevent safe and correct operation of the product commencing from the date of original sale or shipment from HPC.The warranty on parts and in-house labor will apply only to claims presented to us by our original customer and is in lieu of all other warranties expressed or implied. Please refer to the Warranty Chart below for warranty periods.

Our warranty does not cover items that have been damaged by over heating, modification, abuse, improper storage, installation, or maintenance. This warranty excludes claims for incidental or consequential damage and indirect collateral expenses arising from product defects or warranty recovery. Appliances manufactured by HPC including CSA Certified models, cannot be altered or modified in any way.

Stainless Steel Fire Ring Burners
Residential Use
Hassle Free Lifetime Warranty
Commercial Use
Hassle Free Lifetime Warranty
Electrical Components & Gas Valves
Residential Use
3 Years
Commercial Use
1 Year
Pilot Assembly
Residential Use
2 Years
Commercial Use
1 Year
Stainless Steel Components
Residential Use
5 Years
Commercial Use
1 Year
Refractory Outdoor Log Sets
Residential Use
5 Years
Commercial Use
5 Years
Ceramic Fiber Outdoor Log Sets
Residential Use
3 Years
Commercial Use
2 Years
Unfinished Fire Pit Enclosures
Residential Use
3 Years
Commercial Use
3 Years
Copper Bowl Series
Residential Use
3 Years
Commercial Use
3 Years

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