Reviews: All Products

  • RH Peterson 30" Charred Frontier Oak with Electronic Remote

    RH Peterson 30" Charred Frontier Oak with Electronic Remote

    By: GARY JACKSON
    Purchased these in Oct 22, and after install we imediately noticed an issue with the logs taking too long to light. Sent them back, and after Fine's adjusted the set under factory guidance, got them back and installed. Worked fine for a month or so, then went back to taking too long to light (with a standing pilot light, after the main gas valve opened). Took me another 4 months to get Peterson to acknowledge the problem and authorize a replacement burner. Would recommend staying away from the Peterson brand based on their lousy customer service.
  • Empire Sassafras 24" Remote Ready Vent Free Gas Logs

    Empire Sassafras 24" Remote Ready Vent Free Gas Logs

    By: RICKY HICKS
    All I can say is WOW
  • RH Peterson 24 Inch Evening Fyre Charred Electronic Pilot

    RH Peterson 24 Inch Evening Fyre Charred Electronic Pilot

    By: JOHN LAUR
    What a great place to purchase a set of logs! Service and delivery were excellent and the Peterson logs with remote is exceptional. With Covid still negatively impacting a lot of companies, Fines is the best!
  • Empire B-Vent Gas Space Heater 65K BTU

    Empire B-Vent Gas Space Heater 65K BTU

    By: PATRICIA COLLICA
    I really love this space heater. I was advised by heating and cooling guy to order w/fan (extra $400.00) however the metal does expand and creates a pinging and panging sort of a noise upon heating and cooling off cycles.

    Also, when I received the order and upon inspecting the front seams were not exactly lined up, this may be due to fan installation I am speculating.
  • RH Peterson 18" Charred Frontier Oak with Electronic Remote

    RH Peterson 18" Charred Frontier Oak with Electronic Remote

    By: RICK BREWER
    What a nice set of logs. These were easy to install and get set up and the online shopping experience was excellent.
  • Gas Light Burner Kit

    Gas Light Burner Kit

    By: MICHAEL FILO
    I have to say this was the best update with my 50 year old lamp. All parts fit very well together, no need to retrofit anything. I actually can't wait to see it at dusk. The kit seems to put off a brighter light than I had before. The one question I had, was quickly answered by store associate on the phone. Thanks "Fine's Gas" Fast shipping too!
  • Empire Ponderosa 18" Electronic Ignition Vent Free Gas Logs

    Empire Ponderosa 18" Electronic Ignition Vent Free Gas Logs

    By: REGENA BLACKWELL
    We purchased this log set this past Spring and have started burning them this week with the cool Fall weather. We visited the store so we could view the log sets burning in person. We liked this set because they look so real. We love them! The logs are realistic and the little burning embers add just the right finishing touch. Customer service was excellent and this set was easy to install (our home had gas logs previously but the previous owner had removed them). We got the set that doesn't have the pilot burning all the time. We love them, couldn't be happier. Well worth the money.
  • Empire Rock Creek 24" See-Thru Vent Free Gas Logs

    Empire Rock Creek 24" See-Thru Vent Free Gas Logs

    By: Sandra Kilpatrick
    I've had it a few months now and LOVE it!! I had a few bumps along the way, broken log (immediately replaced by vendor but make sure you check everything IMMEDIATELY and contact them immediately!!), and some "confusion" on my part about how to install DIY style. Overall easy installation for a handy type person. I called Fine's Gas and they were SO amazing and helpful!! I have the remote and this unit heats my house well. I recommend getting extra rock wool and lava rock for a more aesthetically pleasing look. I really love having it on! Worth the cost!
  • Empire Sassafras 18" Remote Ready Vent Free Gas Logs

    Empire Sassafras 18" Remote Ready Vent Free Gas Logs

    By: DAVID SEXAUER
    Very realistic, the flames are just the right height with three nice front small flames to give the set a look of depth. We added the basic on/off remote which I highly recommend. This fire sits low in and has a laid back settled look, not trying to hard so it seems very natural You may want to buy an additional small amount of rock wool to get a the glowing ember areas covered.
  • Empire Rock Creek 18" See-Thru Vent Free Gas Logs

    Empire Rock Creek 18" See-Thru Vent Free Gas Logs

    By: Richard
    The gas was connected today and this gas log set is amazing. That's one heck of a burner. As our fireplace can be illuminated from within when the flame is not lit, the realistic detail on this set makes the look spectacular.

    A VERY satisfied customer!